Terms & Conditions

Overview

Welcome to ZUHRA.

The terms “we”, “us” and “our” refer to ZUHRA. ZUHRA operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”).

ZUHRA is hosted on Shopify, which enables us to provide the Services to you.

These Terms & Conditions, together with any policies referenced herein, describe your rights and obligations when using our Services.

Please read these Terms carefully. By accessing, browsing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.

Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state or province of residence.

To use certain parts of the Services, including accessing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing details, payment information and shipping information.

You agree that all information you provide is accurate, current and complete.

You are responsible for maintaining the confidentiality of your account login details and for all activity under your account. You may not transfer, sell, assign or license your account to any third party.

Our Products

We make every effort to display our products as accurately as possible. However, colors and product appearance may vary depending on your device, screen settings and display configuration.

We do not guarantee that the appearance or quality of products purchased through our Services will fully match your expectations or the images shown online.

Product descriptions may be changed at any time without notice. We reserve the right to discontinue any product at any time and to limit product quantities available to any person, region or jurisdiction.

Orders

When you place an order, you make an offer to purchase.

ZUHRA reserves the right to accept or reject any order at our sole discretion. Your order is only accepted once we confirm acceptance.

Payment must be received and processed before your order can be accepted.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests after acceptance.

If we reject, change or cancel an order, we will attempt to notify you using the contact details provided during checkout.

Returns and exchanges are governed by our Return Policy.

You confirm that purchases are intended for personal or household use and not for commercial resale or export.

Prices and Billing

Prices, discounts and promotions may change without notice.

The price charged for a product is the price displayed at the time your order is placed and confirmed in your order confirmation email.

Unless stated otherwise, prices do not include shipping fees, duties, customs charges, import taxes or other additional costs.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases.

You also agree to promptly update your account and payment information so that we can complete transactions and contact you when necessary.

Shipping and Delivery

We are not responsible for shipping or delivery delays.

All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance or events beyond our control.

Once the goods are handed over to the shipping carrier, title and risk of loss pass to you.

Intellectual Property

All content included in or made available through our Services, including trademarks, logos, text, images, graphics, product reviews, videos, audio, design, layout and arrangement, is owned by ZUHRA, its affiliates or licensors and is protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes.

You may not reproduce, distribute, modify, publicly display, publish, download, store, transmit or create derivative works from any material on the Services without our prior written consent.

All rights not expressly granted remain reserved by ZUHRA.

The names, logos, product names, service names, designs and slogans of ZUHRA are trademarks of ZUHRA or its licensors. They may not be used without our prior written permission.

Optional Tools

We may provide access to third-party tools. We do not monitor or control these tools and have no influence over them.

You acknowledge that such tools are provided “as is” and “as available”, without warranties or endorsements of any kind.

Any use of optional third-party tools is at your own risk and discretion.

We may also introduce new features, tools or resources in the future. These will also be subject to these Terms.

Third-Party Links

Our Services may contain materials or links to websites operated by third parties.

We are not responsible for examining or evaluating third-party content, accuracy, policies or practices.

If you access third-party websites, you do so at your own risk. Complaints or questions regarding third-party products or services should be directed to the relevant third party.

Relationship with Shopify

ZUHRA is hosted on Shopify, which enables us to provide the Services.

However, all purchases made through our store are made directly with ZUHRA. Shopify is not responsible for any aspect of sales between you and ZUHRA, including any injuries, damages or losses resulting from purchases.

By using the Services, you release Shopify and its affiliates from any claims, damages or liabilities arising from or related to your purchases and transactions with ZUHRA.

Privacy Policy

All personal data collected through the Services is subject to our Privacy Policy.

By using the Services, you confirm that you have read our Privacy Policy.

Because our Services are hosted by Shopify, Shopify may collect and process personal data related to your access and use of the Services in order to provide and improve them.

For more information, please refer to our Privacy Policy.

Feedback

If you submit ideas, suggestions, reviews, proposals, plans or other content (“Feedback”), you grant us a worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any media and for any purpose, including commercial purposes.

You confirm that you own or control all rights to the Feedback and that it does not violate any third-party rights or applicable laws.

We are not obligated to keep Feedback confidential, compensate you for it or respond to it.

We may monitor, edit or remove Feedback that we consider unlawful, offensive, defamatory, obscene, infringing or otherwise objectionable.

Errors, Inaccuracies and Omissions

Occasionally, information on our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.

We reserve the right to correct errors, update information or cancel orders at any time without prior notice, including after an order has been submitted.

Prohibited Uses

You may only use the Services for lawful purposes.

You may not use the Services:

• For unlawful, harmful or malicious purposes
• To violate any laws or regulations
• To infringe intellectual property rights
• To harass, abuse, insult, harm, defame or discriminate
• To submit false or misleading information
• To send spam, phishing, malware or harmful code
• To impersonate another person or entity
• To interfere with the security or functionality of the Services
• To scrape, extract or collect data without permission
• To use automated tools, bots, spiders or similar technologies without authorization

We reserve the right to suspend, disable or terminate your account if we determine that you have violated these Terms.

Agents

This section applies if you use, allow or enable any software or service that acts autonomously or semi-autonomously on your behalf to access or interact with the Services (“Agent”).

Agents may only access or interact with the Services if they clearly identify themselves and comply with our technical and legal requirements.

We may restrict or block Agent access at any time.

Agents must not conceal their identity, imitate human behavior, bypass CAPTCHAs or security measures, or avoid systems designed to distinguish human from automated use.

Termination

We may terminate this agreement or your access to the Services at any time, at our sole discretion and without notice.

You remain responsible for all amounts due up to and including the termination date.

Sections that by their nature should survive termination will remain in effect.

Disclaimer of Warranties

The information provided through the Services is for general informational purposes only.

We do not guarantee the accuracy, completeness or usefulness of any information made available through the Services.

Unless expressly stated by ZUHRA, the Services and all products offered through the Services are provided “as is” and “as available”, without warranties of any kind, either express or implied.

We do not guarantee that the Services will be uninterrupted, timely, secure or error-free.

Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

Limitation of Liability

To the fullest extent permitted by law, ZUHRA, its partners, directors, employees, affiliates, agents, contractors, service providers or licensors shall not be liable for any direct, indirect, incidental, special, punitive or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages arising from your use of the Services or products purchased through the Services.

Indemnification

You agree to indemnify, defend and hold harmless ZUHRA, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any claims, damages, liabilities or expenses, including reasonable legal fees, arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Your access to or use of the Services

Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be enforceable to the fullest extent permitted by law.

The unenforceable portion shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions.

Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with any policies posted by us, constitute the entire agreement between you and ZUHRA regarding the Services.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Assignment

You may not assign, transfer or delegate these Terms or your rights and obligations without our prior written consent.

We may assign, transfer or delegate these Terms and our rights and obligations without your consent or notice.

Governing Law

These Terms and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the laws of Germany.

The courts at the registered place of business of ZUHRA shall have jurisdiction, unless mandatory consumer protection laws provide otherwise.

Headings

Headings are included for convenience only and do not limit or affect these Terms.

Changes to These Terms

The current version of these Terms is available on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates on our website.

Your continued use of the Services after changes are posted constitutes acceptance of those changes.

Contact Information

Questions about these Terms should be sent to:

ZUHRA
Okan-Tamer Özbay
Venloer Straße 332
50823 Cologne
Germany

Email: hello.zuhra@gmail.com